Frequently Asked Questions

You can find answers to the common questions customers raise the most times

Shopping online

The billing address is the address you provide to the bank when receiving a plastic card.

Shipping address means the address where you want your item to be delivered, ie the warehouse address we provide in the United States, China, the United Kingdom, Germany, Turkey, Spain, Cyprus, Italy and Greece, from where we will ship it to you.

You can buy items in any online store around the world that delivers to our warehouse addresses.

Most stores indicate all products by weight, approximately you can always calculate the weight with the data provided by the store, however, you will receive accurate information after the parcels enter our warehouse in Europe, China or America.

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Invite a friend to Taobao and get a discount!

Do you want a discount while shopping on Taobao?

 

Invite a friend and get a 45¥ discount coupon.
Your friend, as a new user, will receive a 20¥ discount!

To do this: log in to the app or website, click the banner, and share your code with your friend.

➡ Select items on Taobao and enjoy direct delivery service exclusively through Inex!

Advantages of ordering directly to Georgia:
☑ No need to copy a Chinese address from Inex’s website;
☑ Benefit from special shipping rates: $10.5 per kg (air), $4.5 per kg (sea);
☑ No customs declaration required.

? Simply choose an item, select the delivery method, and pick it up from one of Inex’s 48 branches, or have it delivered to your address with courier service.

Manage your parcel:
⚫ Track its location,
⚫ Pay for transportation,
⚫ Group parcels for dispatch,
⚫ Activate courier service (if desired) directly from the Inex website.

Go to the authorization page and select authorization for e-commerce platforms.

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