You can find answers to the common questions customers raise the most times
Frequently Asked Questions
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Addresses for online shopping
Information about addresses
Customs Procedures
Information about customs rules and procedures
Trustee
Add a trustee - a person who will pick up the parcel on your behalf
Sub-user
Manage parcels of different rooms from one account
Shipment duration
Flight dispatch times and estimated transportation times
Shopping online
Information about billing and shipping addresses; In which stores you can shop; How to find out the weight of the item in advance.
Issues with Parcels
My parcel was not reflected in the system, my parcel didn't arrive at warehouse.
Prohibited Items
Information about prohibited items
Payment Methods
Paying for transportation
Balance Refill
Information how to top up Inex's balance
Contact Information
Contact details by departments
Payment Methods
Plastic card through our site - commission 0%
Plastic card at our offices - except agent's branches. See information in details of each branch.
Cash on delivery at our offices - commission 0%
From your own balance if there is enough money on your account.
Payment with accumulated bonus points from our site, in case of sufficient number of bonus points.
By bank transfer from any bank to our Terabank account:
- GE92KS0000000360205169
- Inex Group Ltd (შპს ინექს გრუპი)
You need a receipt from the bank and an ID card or passport to pick up the parcel.
From Space's mobile app
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(+995 32) 249 26 26
Get 30% or 40% discount when ordering from Trendyol!
Order from Trendyol and enjoy discounts!
If you have never ordered from Trendyol before, get a 40% discount!
Get a discount of up to 600 TRY.*
If this is not your first time ordering from Trendyol, you can still enjoy discounts.
Use promo code GIFT30 and get a 30% discount!
The discount is valid till JANUARY 23 (up to 500 TRY).*
Please note that the discount applies only when paying with a Georgian card. Therefore, the discounted price will be displayed after entering the card details.
Benefits of Trendyol - Inex direct partnership:
⚫ When ordering from Trendyol’s website, you no longer need to copy-paste addresses from the Inex site — simply select Inex Group as the shipping provider and enter your name, surname, and room number.
⚫ You can pick up your parcels from the Inex branch linked to your room or receive them at your address via courier delivery service.
Order directly from the website: www.trendyol.com or
Download the Trendyol app:
