Frequently Asked Questions

You can find answers to the common questions customers raise the most times

Payment Methods

Plastic card through our site - commission 0%

Plastic card at our offices - except agent's branches. See information in details of each branch.

Cash on delivery at our offices - commission 0%

From your own balance if there is enough money on your account.

Payment with accumulated bonus points from our site, in case of sufficient number of bonus points.

By bank transfer from any bank to our Terabank account: 

-  GE92KS0000000360205169

-    Inex Group Ltd (შპს ინექს გრუპი)

You need a receipt from the bank and an ID card or passport to pick up the parcel.

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Invite a friend to Taobao and get a discount!

Do you want a discount while shopping on Taobao?

 

Invite a friend and get a 45¥ discount coupon.
Your friend, as a new user, will receive a 20¥ discount!

To do this: log in to the app or website, click the banner, and share your code with your friend.

➡ Select items on Taobao and enjoy direct delivery service exclusively through Inex!

Advantages of ordering directly to Georgia:
☑ No need to copy a Chinese address from Inex’s website;
☑ Benefit from special shipping rates: $10.5 per kg (air), $4.5 per kg (sea);
☑ No customs declaration required.

? Simply choose an item, select the delivery method, and pick it up from one of Inex’s 48 branches, or have it delivered to your address with courier service.

Manage your parcel:
⚫ Track its location,
⚫ Pay for transportation,
⚫ Group parcels for dispatch,
⚫ Activate courier service (if desired) directly from the Inex website.

Go to the authorization page and select authorization for e-commerce platforms.

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